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Luas Social Media Contents Policy

Social Media
We want people to feel comfortable and happy to be in our social space. We want these pages to be a forum for everyone. The conversations should be respectful and contain language that is appropriate for all groups and ages.

If necessary we reserve the right to disallow comments that are obscene, indecent; contain threats or personal attacks of any kind; are defamatory, libellous or contain ad hominem attacks; contain offensive terms directed to ethnic or racial groups; or promote or endorse a product or service.

We encourage all users of our social space to act respectfully to other users and to be active members of this community.

Our official social media pages are manned Monday to Friday 7am-7pm and Saturday 10am-2pm.

Please note that Luas Customer Care will not respond to individual questions and requests from our Social Media pages. Should you wish to contact Luas Customer Care, Freephone 1800 300 604 or email us at info@luas.ie