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Touch On/Off ALL Leap Card Users

28 August 2017

Do you use your Leap Card on Luas? If so, make sure you Touch On before boarding a tram and Touch Off when leaving a tram. This includes everyone with Annual or Monthly tickets on Leap Card as well as Public Services Cards users with Free Travel.

There are validators at every Luas stop and you can use the validator on either platform. Hold your Leap Card to the validator and wait for the beep before removing it.

There are many benefits to Touching On and Off with your Leap Card;

  1. Tickets are loaded and updates: For Monthly/Annual ticket holders who use Leap or passengers with Free Travel on their Public Services Card, by Touching On/Off it ensures that your card is updated with the correct product and gets updated regularly.
  2. Save money – Touch Off at your end destination so you don’t overpay. By Touching Off you are letting Leap know you’ve completed your journey and you’ll be charged the correct fare.
  3. Avoid a Standard Fare Notice – If you don’t Touch On before boarding a Luas you may be issued with a Standard Fare Notice. Make sure you Touch On and your card will be valid for travel.
  4. Easier/shorter ticket checks: Especially for Monthly/Annual ticket holders, Touching On/Off ensures that when your card is checked it is valid and you are not kept waiting while the Revenue Protection Officer goes through all the products on your card.
  5. It helps us plan services: With more and more passengers using Leap it is important that everyone Touches On and Off so that we can use that data to plan our services better.
  6. Avail of capping – If you make lots of trips with your Leap Card in 1 day or 1 week (Mon-Sun) on Luas, Leap Card will automatically cap the price so you don’t spend any more than you need to. You can travel for free for the rest of the day or week on the applicable services once you hit a cap applicable to those services. You can find more details on Capping on the Leap Card website.
  7. Don’t forget ALL Leap Card and Public Services Card Users with Free Travel need to Touch On before you get on the tram and Touch off when you get off it.