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It’s your Luas – See It, Report It

03 October 2017

Luas operator Transdev have introduced a new text service. Text LUAS to 51444 is a service for customers to report incidents of anti-social behaviour.

It’s a new approach using traditional communication – the humble text!

All you have to do is text the keyword LUAS to 51444, state the tram number and location, text your message (up to 155 characters max) and hit send. Within 90 seconds you will receive an automated reply to assure you that Luas have received the text. Meanwhile the Luas team will review and action the message in accordance with Luas protocols.

This service will help Luas tackle anti-social behaviour and improve your customer experience. #ItsYourLuas and we want to make your journey go as smoothly as possible!

Click here for Terms & Frequently Asked Questions Re: Text Luas to 51444